Moorlands Care

Moorlands Care is a premier provider of high-quality, person-centered care for the elderly and individuals with specialized needs.

Our mission is to provide compassionate, reliable care that enhances the quality of life for those we serve.

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About Us

Welcome to Moorlands Care Home, we are a small 19 bed, family run care home in Darlington overlooking Stanhope Park. We are dedicated in providing exceptional care for our residents. Our warm and friendly atmosphere combined with our highly trained staff ensures that all our residents feel at home and receive the best possible care.

At Moorlands Care Home, we understand that every resident is unique, and that is why we provide person-centred care, tailored to each individual’s needs. Our team of compassionate staff provides 24-hour care, ensuring that our residents are comfortable and safe at all times.

We are proud to offer a range of services to our residents, including residential care, dementia care, respite care, and day care. Our beautiful and spacious accommodation ensures that all our residents feel at home, and our extensive range of activities ensures that they have plenty of opportunities to socialize, learn, and have fun.

We are committed to providing a high standard of care, and our staff are dedicated to ensuring that all our residents receive the best possible care and attention. We welcome you to come and visit our care home and see for yourself why Moorlands Care Home is the perfect choice for your loved ones.

they always treat the residents with respect and warmth, always having time to just chat.

Sarah M (Daughter of Resident)

24/7 Caregiver

We are dedicated to maintaining quality in personal care

Our staff undergo regular training to ensure they are up to date with the latest care practices and techniques, and we have strict protocols in place to maintain the highest standards of hygiene and infection control. We also have regular reviews and assessments to ensure that our care plans remain relevant and effective, and we welcome feedback from our residents and their families to help us improve our services. We are committed to providing compassionate, respectful and dignified care to all our residents, and our focus on maintaining quality in personal care is at the core of everything we do at Moorlands Care Home.

Services

Moorlands Care Home provides a range of services to meet the needs of our residents. Our experienced and dedicated staff are committed to providing compassionate care and support to all our residents, ensuring that they feel safe, comfortable, and happy.

In addition to our core services, we also provide a range of additional services, including:

Medication Management: Our trained staff will ensure that all medication is taken as prescribed, and residents’ medication needs are monitored regularly.
Nutritious Meals: We provide nutritious, balanced meals that cater to the dietary needs and preferences of our residents.
Activities and Entertainment: We offer a range of activities and entertainment to keep our residents engaged and entertained, including music, crafts, and games.
Personalized Care Plans: Our staff work closely with residents and their families to create personalized care plans that meet their individual needs and preferences.

At Moorlands Care Home, we pride ourselves on providing a caring and supportive environment for our residents. Our services are designed to meet the unique needs of each individual, ensuring that they receive the highest quality of care and support possible.

Facilities

Moorlands Care Home offers exceptional facilities designed to provide comfort, safety, and convenience to our residents. Our beautifully decorated and spacious bedrooms provide a comfortable and homely environment for our residents, with options for single and shared occupancy. We have a variety of communal areas, including a lounge, dining room, and activity room, where residents can socialize, relax and participate in various activities. Our gardens provide a peaceful and tranquil environment for residents to enjoy the fresh air and sunshine, and our onsite hair and beauty salon allows residents to pamper themselves and feel their best. We also have modern assistive technology, including call bells and personal alarms, ensuring that our residents feel safe and secure at all times.

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)

The Care Quality Commission (CQC) is an independent regulator of health and social care services in England. Its main purpose is to ensure that health and social care services are safe, effective, and of high quality. The CQC inspects and regulates a wide range of services including hospitals, care homes, dental practices, and GP surgeries. Their inspections are based on a set of fundamental standards that cover aspects such as patient safety, cleanliness, and staff training. The CQC also publishes reports on its findings, which help to inform the public about the quality of care provided by different services. The ultimate goal of the CQC is to improve the quality of care provided to people in England and to ensure that all health and social care services are meeting the necessary standards.

As a care home in England, Moorlands Care Home is required by law to register with the Care Quality Commission (CQC) and undergo regular inspections to ensure that they are providing safe, effective, and high-quality care to their residents. As a member of the CQC, Moorlands Care Home is subject to regulation and scrutiny to ensure they meet the CQC’s fundamental standards of care. The CQC’s inspection process involves assessing various aspects of the care home’s operations, including the quality of care, staffing, leadership, and safety. Moorlands Care Home is audited regularly, and any issues or areas for improvement identified during the inspection are shared with the home to help them maintain and improve their servic

Based on the latest CQC inspection report, Moorlands Care Home met all the regulatory requirements set out by the CQC guidelines. This means that Moorlands Care Home has and will continue to demonstrated that they have appropriate measures in place to ensure the safety and wellbeing of their residents, and that they provide a high standard of care that meets the CQC’s expectations.

For the latest report please follow this link : https://www.cqc.org.uk/location/1-110186615

Meet The Team

We are proud to introduce you to our dedicated and compassionate team of staff members who work tirelessly to ensure the wellbeing and happiness of our residents.

Meet our Care Home Manager, Sarah, who has over 10 years of experience in the healthcare industry. She is committed to providing a safe and comfortable environment for our residents and ensures that our staff delivers the highest quality of care possible.

Our Nursing Team is led by Head Nurse, Lisa, who has extensive experience in nursing and is dedicated to providing personalized care to each resident. Our team of nurses work around the clock to ensure that all residents receive the medical attention they require.

Our Care Assistants are the backbone of our care home, and they work closely with our residents to ensure that they feel comfortable and supported. Our team is highly trained in dementia care, palliative care, and end-of-life care, and they go above and beyond to make sure our residents are happy and content.

Our Kitchen Team is led by Chef John, who has over 20 years of experience in the catering industry. He prepares nutritious and delicious meals for our residents, catering to their dietary requirements and preferences.

Our Housekeeping Team is responsible for keeping our care home clean, tidy, and welcoming. They work tirelessly to ensure that our residents have a comfortable and safe living environment.

At Moorlands Care Home, we pride ourselves on having a team of staff members who are committed to providing the highest standards of care. We believe that our staff are the heart and soul of our care home, and we are proud to have them as part of our family.

Testimonials

At Moorlands Care Home, we pride ourselves on providing exceptional care and support to our residents. We are honored to have received many positive testimonials from our residents and their families, who have experienced firsthand the quality of care and attention we provide. These testimonials reflect our commitment to providing person-centered care, tailored to meet the unique needs and preferences of each individual. We are grateful for the trust our residents and their families have placed in us and are proud to share some of their kind words with you.

On behalf of the family, I’d like to send a huge thanks to the team at Moorlands Care Home. You’ve done a brilliant job looking after my mother and father in the last 2-years, especially given the challenges you’ve faced with Covid lock-downs and restrictions. We always felt they were safe with you and appreciate your efforts in keeping the morale of all the residents as high as possible with all your extra efforts (which were very creative). It felt more like a 'home from home' for Mum and Dad rather than an ordinary residential care home and being a part of a big and loving family. We wish you the very best for the future, and thanks again.

Warning: This care home is much more than just a care home, it has very much been my grandad's home for the past year. I love him very much, and it has been so nice to see him make friends and be cared for by such a great team and cared for by all his mates amongst the residents. Through his ups and downs, he has been cared for with such respect and dignity, with facilities second to none. I cannot recommend Moorlands highly enough. 0 covid at any time is not just a tribute to the organisation and management, but to the personal dedication of every individual involved at Moorlands.

My dad had been in a different care home for respite previously, but we weren't happy with the standard of care. Back home, he received visits from the Moorlands home care team and they restored my faith in the caring profession. So when he needed more, there was only one choice. There is nothing corporate about Moorlands, and all the members of staff and residents are like an extended family. His room is great, with views over the park, and comes with a reclining chair and TV. The food is just the type my dad likes, meat and two veg, fish and chip Fridays, and sandwiches for tea. There are activities for the residents to take part in (but no pressure to get involved), and regular birthday parties with fabulous cakes! My dad can take a bottle of whisky to dinner to share with his friends. With COVID, visits have been restricted but they have been fab to organise garden visits, pod visits and Skype calls. It is truly care that Moorlands Care Home provides and is a real home for my dad.

Moorlands Care home in Darlington has been the place of residence for my mother's former partner. Moorlands has been very attentive to his needs. They even recognized his birthday and recently had a little party for his 90th in which I was invited to Zoom with other family members. He appears very content at Moorlands. During the pandemic Moorlands had zero outbreaks of COVID and have been very careful in keeping it out of the home, this when many other homes in the North East had active outbreaks. Moorlands is a small home that is family-owned and managed. It has been easy to reach staff when problems have arisen. Generally issues are dealt with immediately and to my general satisfaction. I would likely recommend this home to family members considering placement.

We chose Moorlands for my mother’s care and have never regretted it. It is family run and the staff just go above and beyond with their care. Not only do they care for all residents, but for our family too. Everything I have ever asked about they have got back to me with a solution. Now, due to COVID, we obviously have not been able to visit. But, they set up an area of the garden, then a gazebo to enable us to visit. But, obviously, it is too cold so they have made a very good job of finding and altering an area indoors. It is secure and means that we can visit and see my mother. During lockdown they went above and beyond keeping relatives safe and entertained! They kept us informed and I had no need to worry at all about the safety of my mother. No COVID cases either! Wonderful, highly recommended care home. Thank you to you all.

My mother has been very poorly for the past month or two. The love and care she has received is far and beyond what would be expected from any care home. We have been kept informed and involved in every aspect of her care. Furthermore, their care is extended to our family and we are constantly told by management that they are there for us as much as my mother. I cannot single out one member of staff because I feel they are all exceptional.

Contact Us

Old age is the golden period of life, live a quality life

If you have a general enquiry or require further information please use the contact form below. If you are interested in making an appointment to visit Moorlands Care in Darlington please complete the contact form below and enter the date you would like the appointment to be arranged and we will get back to you to confirm if this date is possible or to arrange an alternative date. You can also contact us by telephone to arrange this.